Briefs · Perspective

The systems inside companies got better. The work between them didn’t.

B2B work still runs on PDFs, email threads and people doing the integration by hand. Why Rivet connects each company’s systems to the transaction, not to each other, and why that matters more with AI.

Aaron WuchnerRivet3 min read

The work between companies

The problem behind Rivet has followed me through most of my entrepreneurial career, from commercial contracting to global trade to enterprise blockchain. The industries changed. The pattern didn’t.

Orders become PDFs. Transactions become email threads. Approvals disappear into inboxes. One company’s system doesn’t agree with another’s. Payments become detached from the work that created them.

So people end up doing the integration by hand.

Calling. Emailing. Forwarding. Chasing status. Reconciling. Reconstructing what happened.

The hard part isn’t moving data

The difficult part of B2B commerce isn’t moving data. It’s creating trusted, shared context between independent companies.

Each company already runs systems that work for its own side. What’s missing is a place where both sides see the same transaction, agree on its state and can trust what it shows.

Connect systems to the transaction

Rivet doesn’t connect every company’s systems directly to every other company’s. It connects each company’s systems to the transaction.

The buyer keeps their systems.
The supplier keeps theirs.

Between them is a shared transaction layer, where the documents, conversations, changes, approvals, workflow, payment status and history stay connected.

B
Buyer system
ERP · procurement
Shared transactionPO-8842
DocumentsConversationsChangesApprovalsWorkflowPayment statusHistory
S
Supplier system
ERP · billing
The buyer and the supplier keep their own systems. Both connect to one shared transaction.

We call the broader idea Connected Commerce.

Why it matters more with AI

That structure matters even more as AI takes on more of the work. AI is capable, but business context is still fragmented.

The invoice is in one system.
The PO is somewhere else.
The approval happened in another workflow.
The explanation is buried in email.
The payment lives with another provider.

So AI is left reconstructing the transaction, just as people are. Rivet changes the structure underneath it.

The structure underneath
  1. Relationship
  2. Transaction
  3. Workflow
  4. Evidence
  5. Money

Connected Commerce gives people, systems and intelligence a shared context to transact in. AI can then go beyond reading a document. It can understand what happened, why it happened, what changed, what is blocking the transaction, what evidence supports its current state, and what should happen next.

The history behind the entry

That is why Rivet is built around a connected history of each transaction. We call it the Connected Ledger.

Not another accounting ledger. The history behind the entry.

It holds the people, documents, decisions, conversations, workflow events and money that explain how a transaction became true.

Rivet · the coordination layer for B2B commerce
The future of B2B commerce is shared, not siloed.

A 30-minute walkthrough of a real transaction is the fastest way to see it.

  • Connected Commerce
  • Connected Ledger
  • AI
  • B2B transactions
Why the work between companies breaks | Rivet Briefs